Foxlark Crystal Shop Policies & Return Info

Thank you for visiting my small shop.

FoxLark Alchemy
Jewelry for the strange and unique.

Sustainable, ethical jewelry...
• I make, design or hand pick each item myself.
Photograph, list, package and ship each and every item from our home studio. 
I truly want everyone to love these little magics I create.
I always try to represent each item accurately and package each piece securely

•PLEASE contact me before leaving any negative feedback so I can resolve any issues for you. .

•Processing time-

All items are shipped within 1-5 business days. You can upgrade shipping at checkout for faster shipping times. All items are shipped from our home studio in Savannah GA or occasionally from the road as we travel the US in our mobile studio.

Currently Foxlark is a small business of 1 person (me) so please be patient.

•Shipping times- 

North America: Usually 2-8 business days  from time of order
International: 1-3 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

•Returns & exchanges-
I gladly accept returns, exchanges, and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 2 hours of purchase


Natural Crystal Info
• The crystals I use are natural stones and can have scratches chips or inclusions in the stones. I try to show these in the photos but feel free to ask if you would like any additional photos

• Please remember that the crystals are tiny pieces of the earth and should be worn with care . They can break if dropped or hit. Please be careful when wearing as I can not repair crystals or refund if they are broken after wearing.
Thanks for understanding.


Shipping info
All jewelry orders are sent by registered first class mail with tracking within 1-5 business days. Shipping time is usually 1-4 days within the U.S. from the time it is shipped and you will receive a tracking number and insurance.
***ALL packages are sent with tracking and insurance

• Any crystals or packages over 1 pound can not be shipped first class mail so they will be shipped either USPS priority or fedex Usually 1-3 days in the US.

Please note: I ship to the address provided with your order... If you need to change the shipping address after an order has been placed, please let me know right away!

Gift wrapping and packaging
Each piece of jewelry come ready for gift giving.

Returns and Exchanges
If you are unhappy with your order please contact me within 3 working days of receiving your package. I will do my best to resolve the problem quickly.

All items must be unworn/ undamaged for return or exchange. Refund will be issued minus shipping or include a $5 restocking fee per item. Buyer is responsible for return shipping.
All returns or exchanged must be approved by me before being sent back.
If you have any questions just message me.


Care instructions
A note on greening- Please note that copper rings may leave a green mark on your skin. This is in no way harmful and many people say that wearing copper is very beneficial. I coat my copper rings with a varnish on the inside but depending on your body chemistry you may experience some greening. This can be simply washed off with a little soap and water.

***All of our jewelry is always 100% nickel free!

Based on 2376 reviews
99%
(2359)
1%
(13)
0%
(0)
0%
(2)
0%
(2)
L
SIZE Adjustable - FLASH SALE - Sterling Silver Curated by Foxlark #224 - 227
Lana

Absolutely love! Super comfortable band and looks just like the pic!

Where's the "imperfection?"

I have had this gorgeous Labradorite heart for days now and still cannot see any flaw. Simply beautiful! Your items are not just for the young...I am 75 and young at heart...! Thank you...

I am obsessed with my new amethyst ring! It arrived pretty quickly and it fits so well and the design is beautiful. Thank you so much for what you make and do!

N
Large Clear Quartz Crystal Ball / FoxlarkCrystals
NS
'5 stars review from NS'

'5 stars review from NS'

Onyx necklace and carnelian agate necklace

This is my first time ordering with Foxlark and the pieces I got are absolutely beautiful! The onyx necklace is for me (a leo) and the beautiful, big carnelian and agate necklace is for my cancer best friend. I will definitely order again! The prices are so reasonable for the quality of this craftsmanship! Thank you!

Stunning quality

I have desired a piece from FoxLark for so long and she did not disappoint. My ring was shipped quickly and securely.. The craftsmanship is stellar and is unlike any jewelry I have ever owned. The ring is sturdy and sizing is accurate. My citrine ring is most definitely my new favorite piece of jewelry. I look forward to purchasing from FoxLark iagain n the near future.

Well I bought it with the intention of giv...

Well I bought it with the intention of giving it to someone I truly cared about but she had other plans... But it is a very nice piece thank you!!!

Beautifully crafted statement pieces

I have multiple pieces from this artist and I get so many compliments every time I wear them. Absolutely gorgeous statement pieces! Can’t wait to order again. Also I was shorted a piece from my order and I was quickly rectified.

Love this new staple piece

Forever on the but for the perfect ring. I love it and have worn it non-stop since I opened it. It has a handmade look/feel, but is well constructed and matches 90% of my existing collection .

Beautiful Ring!

This is a perfect size for wearing every day. It is dainty, but well-made and sturdy. I love the design (swoon) and I am so glad I made an impulse purchase!

B
SIZE Adjustable - FLASH SALE - Sterling Silver Curated by Foxlark #600 - 603
B.

So pretty.

B
SIZE Adjustable - FLASH SALE - Sterling Silver Curated by Foxlark #224 - 227
B.

Love it!

M
Large Purple Amethyst Crystal Druzy Geode With Stand / FoxlarkCrystals
Mia
This came quickly and was packaged well.

This came quickly and was packaged well.

S
Three Stone Black Onyx Black Banded Agate Necklace in Fine Silver / Foxlark - One of a Kind Jewelry /
Susanna
J'adore ce collier. Il correspond à mes at...

J'adore ce collier. Il correspond à mes attentes 😍 deuxième fois que j'investis chez cette artiste

Amazing

The ring is perfect beautiful size. I’m literally about to buy two more rings.

Cute. They fell apart the first time I wore them.

Silver Sheen Obsidian Coffin Ring in Solid Sterling Silver- Designed by FOXLARK Collection Size 6 7 8 9 10 / Big Crystal Ring Witchy Jewelry

C
Sticks & Stones Collection- Clear Quartz Necklace in Fine Silver /
CL
This is an AWESOME, AWESOME necklace! Tot...

This is an AWESOME, AWESOME necklace! Totally LOVE it!!!

B
Moss & Moon Collection - Smokey Quartz Statement Necklace set in Fine Silver / One of a Kind - by Foxlark
BT
It's so gorgeous just as pictured, shippe...

It's so gorgeous just as pictured, shipped very fast and was packaged really well.

Item as described, well packaged, and love...

Item as described, well packaged, and lovely

I love this ring, arrived quickly and pack...

I love this ring, arrived quickly and packaged thoughtfully

M
Size 6.5 Snowflake Obsidian Ring in Fine Silver / Foxlark Collection - One of a Kind
MM
I absolutely adore this ring. As described...

I absolutely adore this ring. As described, arrived quickly and well packaged. A work of art.